Return Policy

At Jackson's Hardware, we value our customers and aim to ensure satisfaction with every purchase. Please review our return guidelines below:

• Returns are accepted for regularly stocked items in their original, unopened condition.
• All returns must be accompanied by the original sales receipt.
• Please note: Special order items cannot be returned.
• Returns are accepted within 90 days of purchase. Items returned after this period will not be accepted.
• All items for return must be in their original packaging and should not have been installed or used.
• Jackson's Hardware holds the discretion to decline any return if deemed necessary.

• Online Returns: For items purchased online, please initiate the return process through our customer service team. Ensure the product is securely packaged for transit. Return shipping costs may be the responsibility of the customer unless the item is defective or an error occurs on our part. Jackson's Hardware holds the discretion to decline any return if deemed necessary.

Thank you for choosing Jackson's Hardware. We appreciate your understanding and cooperation.